Fitness Manager | Hengrove Leisure Centre 

ABOUT US

Lex Leisure is a Community Interest Company (CIC) that has been established to build upon the legacy of two successful paralympic games in London and Rio, the Invictus Games and other sporting events that have helped to inspire persons with physical, mental or health related inequalities to be physically active. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff.

JOB DESCRIPTION

Primary objectives for the Fitness Manager will be:

• To ensure all Health & Safety procedures and responsibilities are carried out at all times.

• To promote excellence of customer services and motivate people to enjoy exercise through good communications and selling skills.

• To take responsibility for all aspects of the daily operation of the gym facilities.

• To ensure the development and growth of the expression's membership base.

• To ensure the successful implementation and operation of the G.P. exercise referral programme

The Fitness Manager will focus day to day on the following tasks:

• To work on a shift rota system to undertake the daily operation of the facilities.

• To be aware of all Health and Safety issues within the Leisure Centre, and especially the gym.

• To ensure that the financial objectives of the gym are achieved and the appropriate financial systems and procedures are implemented.

• To achieve maximum levels of participation in all courses and activities.  Monitoring cost effectiveness and highlighting and rectifying areas of low performance.

• To produce monthly performance records, statistics, targets and reports

• To identify and assess the feasibility of new activities which the Centre could provide.

• To ensure all staff are kept informed of the Centre’s activities and special events.

• To assist in the marketing and publicity of all activities and events and develop distribution networks for promotional materials and merchandising of products.

• To ensure sufficient staff are available for the safe, high quality functioning of the fitness suite.

• To identify, develop and deliver appropriate staff training and development.

• To guide, care for and assist all gym users.

• To ensure all facilities are presented to the highest levels of cleanliness and comfort.

• To undertake maintenance work as required and to coordinate and facilitate maintenance works.

• To make sure all equipment and facilities are safe and secure at all times.

• To undertake induction’s and workouts.

• To act as relief Duty Manager for the Leisure Centre Management Team on a shift rota system, during opening hours of the Centre.

• To assist in the management of the Leisure Centre’s quality assurance systems and procedures.

• To undertake any other duties as may be required by the Centre Manager to ensure that the business objectives of the Centre are achieved.

• Act as Duty Manager ensuring that the centre is fully staffed at all times and that a safe and efficient service is provided for the public.

THE CANDIDATE

Qualifications

The post holder will preferably hold a qualification within a Leisure related subject. As the successful candidate you must be flexible, reliable, and enjoy working as part of a team. You will possess a minimum of REPS level 2 fitness instructor or equivalent qualification and be willing to work variable hours, including some evenings and weekends. A national pool lifeguard qualification is essential and must be maintained. An exercise referral qualification is also desirable.

Personal

Among the personal characteristics sought the applicant:

• Must be able to gain acceptance and respect from clients and the teams involved.

• Must be able to build strong relationships with customers, clients and employees.

• Must be able to communicate at different levels of the organisation, both listen and direct.

• Must be able to meet the demands of the role by working additional hours when required.

• Must be able to demonstrate clear identification with all customer requirements.

• Must be able to maintain and be committed to good employee relations and deliver quality training.

• Must be able to perform recreation assistant duties when required.

• Must be able to work from various locations as and when required.

DBS

The position of Fitness Manager is classed as a regulated post and therefore requires a DBS Disclosure. Where the individual does not already hold a DBS Disclosure, it will be necessary for the post holder to be submitted for a DBS check.