Event Coordinator

Lex Leisure is a Community Interest Company (CIC) that has been established to build upon the legacy of two successful paralympic games in London and Rio, the Invictus Games and other sporting events that have helped to inspire persons with physical, mental or health related inequalities to be physically active. Aiming to deliver high quality services to our customers, the Company also prides itself on its exemplary health and safety record and commitment to staff.

The RIC is a multi use venue comprising a range of Leisure facilities as well Conference/Event and Function spaces. These facilities are complimented by a Food & Beverage department including a public cafe and an event kitchen team.

Responsible to the Sales & Events Manager, the Event Coordinator role is a key position in the business. The Event Coordinator is responsible for all aspects of the event journey, from the planning stages through to the successful delivery of the events.

Primary objectives for the Event Coordinator will be:

• To maintain regular communication with event clients.

• To prepare event schedules and circleate to relevant departments in a timely manner.

• Maintain contact with the event organiser(s) throughout the event in order to ensure the client’s needs are met and that the event runs as scheduled.

• Ensure in-house staff are informed of timings, information and their role during forthcoming events.

• Complete the post event de-brief notes, and arrange Client de-brief with The Events Manager or Centre Manager where applicable.

• Keeping financial information up to date for the event and prepare the final invoice to be sent to the client post event.

• To help maintain a high standard of service throughout the department.

• To help maintain a high level of Health & Safety within the department.

• Any other duty as deemed reasonable by the Events Manager or Center Manager.

The Candidate

• Will ideally have experience in the events and/or hospitality industry although not essential.

• Will possess a friendly, approachable and ‘can do’ attitude.

• Will be passionate about providing exceptional customer care.

• Will have a keen eye for detail and be able to multitask.

• Will be flexible - evening and weekend work will apply.

• Will be computer literate.

• Will have a desire to overachieve in a challenging but rewarding industry.

Personal

Among the personal characteristics sought the applicant:

• Will be able to gain acceptance and respect from clients and the teams involved

• Will be able to build strong relationships with customers, clients and employees

• Will be able to communicate at different levels of the organisation, both listen and direct.

• Will be able to meet the demands of the role by working additional hours when required.

• Will be able to demonstrate clear identification with all customer requirements

• Will be able to maintain and be committed to good employee relations and deliver quality training.