Duty Manager | Burnham Swim & Sports Academy

PartTime 20 hours per week

The Duty Manager position is a key position in the Company.  Carrying out continuous customer and staff relations services, the position provides the postholder with a genuinely rewarding experience and provides a springboard to a leisure management career in one of the most attractive and fast-growing leisure management companies.

Primary objectives for the Duty Manager will be:

• To ensure the highest possible standards of health and safety and customer care within the Centre.

• To develop and promote an exciting, innovative leisure programme in order to increase the usage and profitability of the Centre.

• To assume shift management responsibility for the Centre to maximise the total performance of the Centre and maintain the highest standards of customer care.

The Person

• Will be able to gain acceptance and respect from clients and the teams involved.

• Will be able to build strong relationships with customers, clients and employees.

• Will be able to communicate at different levels of the organisation, both listening and direct.

• Will be able to meet the demands of the role by working additional hours when required. 

• Will be able to demonstrate clear identification with all customer requirements.

• Will be able to maintain and be committed to good employee relations and deliver quality training. 

• Will be able to perform recreation assistant duties when required.

• A National Pool Lifeguard Qualification is desirable but not essential as we can fully fund the course.

• Ideally, you will have a Pool Plant Operators qualification and a recognised Leisure Management qualification.

What can Legacy Leisure offer you?

• Competitive salary

• Generous annual leave

• Free gym membership for you and a nominated person

• Employee health cash plan

• Employee discount portal - discounts on travel bookings, high street vouchers, gift cards, cinema tickets, days out, leisure activities and your day-to-day spending

• Cycle to Work scheme

• Pension Scheme

• Company sick pay

• Career progression

• Training and development

How to Apply

If you feel like you’d be successful in this role or are interested to know more, we’d love to hear from you. Please apply with a letter of application and CV to recruitment@parkwood-holdings.co.uk