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Attraction Manager

Job description

Attraction Manager

Plantasia Tropical Zoo 

Salary

£40,000 - 45,000

Dependent on experience

This is an outstanding career opportunity with a market leader committed to providing a diverse and meaningful range of leisure and culture related activities for the local communities in which we serve.

The role of Attraction Manager is an important position to be able to continue the success that Plantasia Tropical Zoo has achieved in recent years.

The Opportunity

  • Provide the strategic leadership, customer and commercial focus for the site to grow and develop into one of the most successful visitor attractions in South West Wales

  • Ensure the day to day operation of the site maximises income and is operated with customer service and H&S as a paramount priority

  • Develop and implement  a sales, events and marketing plan for the site

  • Develop and manage the relationship with the client ensuring all reporting and KPI’s required are provided and met

  • Develop and manage staff reviewing the staff structure to present and operate the building to its fullest capacity

  • Manage supplier relationships

  • Nurture and develop relationships with all departments within the company to ensure “joined-up” activity across the company.

  • Maintain records as required

  • Ensure compliance with all company Policy and Procedures, review the relevancy of documents as required and make recommendations for amendments as required.

  • Ensure Statutory Compliance for the site and lead on the liaison with the  landlord and local authority

  • Recruitment, and management of all site staff

  • Any other duties and tasks that are commensurate with this post.

Person Specification

Qualifications & skills

 

Essential

  • Relevant Degree or a minimum of 3  years experience in visitor attraction management

  • Proven negotiation and influencing skills

  • Human resource management skills in a similar environment

  • Good analytical skills

  • Demonstrably versatile ability to adopt and use software systems

  • Demonstrable leadership and supervisory skills and the ability to work effectively within a small team

  • Possess excellent oral and written communication skills

  • Proven ability to work within tight deadlines and timescales

Desirable

  • Proven track record in visitor attraction management

  • Exposure to working in the leisure or associated industry.

Personal

Among the personal characteristics sought the postholder:

 

Essential

  • Desire to develop the role, committed to personal development and continuous improvement of the business accompanied by the wisdom of when to act and when to bide time or deploy soft influence

  • Committed to the success of the business

  • Ability to work independently, without close day to day supervision and management

  • Proven ability to work within tight deadlines and timescales.

  • Good time management

  • Able to build strong relationships with, and influence, others

  • A strong “can do” hands on approach

  • Excellent verbal and written communication skills

  • An assertive and confident manner

  • Flexibility to deal with competing priorities

  • Able to gain acceptance, respect and credibility from colleagues, line managers and the teams involved

  • Able to build strong, effective relationships with suppliers, colleagues, line managers and the teams involved

  • Able to meet the demands of the role by working additional hours when required.

Desirable

  • Able to maintain and, be committed to good employee relations and deliver quality training

  • Able to communicate at different levels of the organisation, both listen and direct

  • Sufficient energy and imagination to deal proactively with financial matters

What can Parkwood Leisure offer you?

  • Competitive salary

  • Generous annual leave

  • Free gym membership for you and a nominated person

  • Employee discount portal

  • Cycle to Work scheme

  • Pension Scheme

  • Company sick pay

  • Career progression

  • Training and development

Dependent on experience

We are proud to be Equal Opportunity Employers that are committed to inclusion and diversity.

If you are interested in applying for this role, we suggest that you do so at the earliest opportunity to avoid disappointment as interviews will be held throughout the process. Please note that if you have not received correspondence within 21 days then please assume your application has been unsuccessful on this occasion